Privacy Policy

Update May 28, 2018

This privacy policy serves as notice to you of RATE MY HORSE PRO, LLC’s and its affiliates (“we,” “us,” and “our”) policies and practices regarding the collection, storage, use, and transfer of certain information, including your personal information, in connection with our websites including  Visitors to our websites and other end-users of our Service are collectively referred to in this Privacy Policy as “you,” “your,” and “users.”

Capitalized terms not defined herein have the meanings given to such terms in the Terms of Service and Sale.

1. Purpose & Effect
Your use of our Service is voluntary. We may be required to obtain personal information about you in order to provide you with certain features of our Service. By using our Service or requesting that we provide assistance to you, you are agreeing to our collection, storage, use and transfer of certain information, including your personal information, pursuant to the provisions of this privacy policy.

2. Information Collected
We may collect, store, use and transfer information, including your personal information, when you access our Site or use our Service.  Information is gathered in a number of ways, including from your use of our Site generally, the information your browser provides us (such as your device’s system information, IP address, and persistent identifier), from third parties that collect and share information with us either for transactional or promotional purposes, and from information you directly provide us.

In order to provide you with our Service, we may require that you provide us with certain personal information about you, including some or all of your: (i) first name and last name; (ii) date of birth; (iii) email address; (iv) mailing address; (v) telephone numbers; and (vi) credit card and bank account number.

3. How We Use Your Information
We will use your personal information to authenticate your access to our Service. We engage third-party business and/or service partners to perform various functions on our behalf.  Such services include, but are not limited to payment processing services, data hosting, the transmission of electronic communications, and customer service functionalities.  Your information, including personal information, may be shared with our third-party partners for such purposes. Your information, including personal information (but not your financial account information), may be combined with other users’ information in a one or more databases from which we or our third-party partners may extract aggregated and/or anonymized information.

We may use your personal information to contact you to inform you of changes or available enhancements to our Service or to otherwise communicate with you about issues regarding our Service.

Notwithstanding anything to the contrary, we may disclose your information, including personal information, if compelled to do so by law, governmental rule or regulation, judicial process, or court order. We may transfer our rights relating to your personal information hereunder to a third party by way of merger, acquisition, or asset sale.

4. Cookies, Web Beacons, and Other Technologies
We use cookies, web beacons, and other tracking technologies in order to improve our Service and improve our business, marketing, and advertising activities. These technologies may be implemented by us or our third-party partners. We and our third-party partners may generate log files which track our users’ use of our Site.

Please note that we do not recognize “Do Not Track” requests for internet browsers.

5. Security
We will store your personal information in encrypted form on secure systems. We take reasonable commercial measures to protect our users’ information and have implemented safeguards to ensure appropriate use thereof.  However, we do not warrant the security or integrity of our systems or of any internet transmission. We will notify you in accordance with applicable law in the event that the security of your personal information is compromised or is suspected to have been compromised.

6. Note Regarding Minors
Our Service is intended for adult audiences only. We do not knowingly collect, use, store, or transfer any personal information from anyone under 18 years of age.  If you are a parent, legal guardian, or another concerned adult that is aware that a user under the age of 18 has provided us with personal information, please contact us immediately by sending an email to info at

7. Opt-Out Procedure
If you would like to opt-out of receiving promotional emails from us, please follow the instructions found at the bottom of such emails, or you can contact us at info at Regardless of means of your opt-out request, please allow up to ten business days to process your request.

8. Additional Information for California Users
If you are a California resident and you have provided us with (or we have otherwise collected) your personal information, you may submit to us a written request to opt-out of the sharing of your personal information with third parties for direct marketing purposes.  If you qualify, you may submit a written request to us pursuant to the Notice provision of the Terms of Service and Sale.  In order to ensure we can fulfill your request, your request must include, at a minimum, your name, complete physical address, email address(es) you have provided us, and a telephone number to reach you for any follow-up questions we may have.  Please note that fulfillment of this request will not prohibit disclosures for non-marketing purposes or reduce the number of advertising content displayed on the Site.

9. Subpoena Policy
We will not disclose information about its users without express permission from you, except when required by law or to comply with legal process properly served on us. Any such subpoenas or requests should be mailed to our attention and address pursuant to the Notice provision in the Terms of Service and Sale. Be advised that certain laws, including the Electronic Communications Privacy Act, and other considerations may impact our response.  Further, please note that we will charge the person or entity submitting a civil subpoena for the costs associated with subpoena review and compliance. Payment must be made within thirty (30) days from the date of receipt of the invoice through electronic check or PayPal to Rate My Horse Pro, LLC. Our subpoena compliance costs are currently as follows:

Research: $150.00/hour
Certified Mailing: as-incurred
Physical Copies: $1.00/page
Electronic Copies: $10.00/DVD

10. Notice and Revisions
This privacy policy constitutes our privacy notice to you under applicable laws. Your use of our Service is permitted only on condition of your agreement with this privacy policy. This privacy policy does not extend to any service other than our Service, including any service you may access by clicking on our Service’s links, or any other party’s use of your personal information other than us. This privacy policy may be revised at any time by us, whereupon we will post such revised privacy policy on this page. Your continued use of our Service thereafter constitutes your assent to such revised privacy policy.

We use good faith efforts to adhere to the European Union Safe Harbor principles as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information. Our Services are intended for North American users. If you are a European resident living in the EU that believes you opted-in to our email service previously, you may withdraw consent by emailing us at info at

If you have any questions about this privacy policy, please contact us at info at